ChatMet / Contact
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ChatMet support works by email at [email protected]. A real person reads it. Include the details below and most questions get solved in a single reply.
Email [email protected] with a short subject line that says what the problem is, for example "coin purchase missing" or "delete my account". Clear subjects get routed to the right person faster.
If someone harassed you, showed nudity, tried to scam you or seemed underage, hit report inside that chat first. It sends the conversation straight to moderators with the context they need, which is faster than any email. You can follow up by email afterwards if you want to add details.
Our safety guide explains what happens after a report.
How matching and free matches work is on How it works. Pricing questions are answered on coins. The help center covers camera permissions, connection problems and account settings.
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Written the way people actually type them.
[email protected]. A person reads every message.
Email [email protected] from the sign-in method on your account, or describe how you signed in, and ask for deletion.
Tap report while you are still in the chat. It reaches moderators faster than email.
No. Support is by email so that every request has a written record.
Real inbox
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